FRequently asked questions
Here are a few of our frequently asked questions. However, should you have any further queries we will be more than happy to assist.
What happens during a chimney sweep appointment?
We’ll inspect your chimney or flue, lay down dust sheets to protect your home, and use specialist brushes and a powerful vacuum to remove soot, creosote, and debris. The job typically takes 15-45 minutes.
How often should my chimney be swept?
We recommend having your chimney swept at least once a year—more often if you use your stove regularly. This helps prevent dangerous soot build-up and reduces the risk of chimney fires.
Do I need to do anything before you arrive?
Please make sure the stove or fireplace hasn’t been used for at least 12 hours before your appointment and that the area is clear of ornaments or furniture nearby. We’ll handle the rest!
Will there be a mess?
Not at all. We use professional equipment, including protective sheets and HEPA-grade vacuums to ensure a clean, mess-free job every time.
How long does a chimney sweep take?
Most sweeps take around 15-45 minutes to an hour, depending on the type of stove or fireplace and when it was last cleaned.
Can you sweep even if I’ve had birds nesting in the chimney?
Yes, we can but let us know in advance. Bird nests require a specialist removal process, and we can advise on fitting a bird guard to prevent future nesting.